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Shipping and Returns

SHIPPING & RETURNS

AUSTRALIA
We offer FREE STANDARD SHIPPING on all orders and FREE EXPRESS SHIPPING for orders over $60.

You will receive a confirmation of order details please check to see if its all correct,  or if you want to change the address please email us on info@carolsbeauty.com.au with the order number.

All orders are shipped via Australia post with free tracked shipping.

Shipping time usually 2-7 business days depending on which day you have ordered.

If you have ordered over 3 products and you want a receipt of tracking number please email us on info@carolsbeauty.com.au with your order number.

Express Shipping
EXPRESS SHIPPING is a flat rate of $10 for orders under $60. For orders over $60 EXPRESS SHIPPING is FREE. 
Next business day delivery for all orders placed before 10:00am

 

OTHER INTERNATIONAL ORDERS 
INTERNATIONAL SHIPPING on all orders for a flat rate of AUD$25.00.

All orders sent via Registered International Post and are fully trackable, with signature on delivery.
All orders are dispatched by the next business day and delivered within 7-14 business days.
*Please note on rare occasions, external factors such as customs or courier delays may affect delivery time-frame

RETURNS

We do not accept returns if you simply change your mind or for incorrect product choices. Returns on faulty goods, or goods that do not match the description provided will be honored. Please notify us within 48 hours via email to info@carolsbeauty.com.au with your name, product description and invoice number. Any damaged or faulty goods should be returned within 14 days for replacement.

Items should be posted with order receipt slip to:
Carols Beauty Products Pty Ltd
Po Box 5
Banksia NSW 2216
Australia

We strongly advise that any returns should be posted using a registered postal service with tracking service. We cannot be held responsible for undelivered packages.
All postage and insurance costs involved in returning products to Carol’s Beauty Products are the responsibility of the purchaser.
Returns will be processed between 3-5 days upon being received.

This refund policy does not affect your statutory rights.

An all natural tan that's all for you

Certified Organic

Carol’s is the only Australian tanning product to be certified organic by Australian Certified Organic (ACO) under the COSMOS European Standard.

All Natural Ingredients

Carol’s unique formulas are safe for every complexion and suitable for all skin types. All of our products are free from parabens, sulphates, artificial colours and dyes, petrochemicals, mineral oils, synthetic fragrances, and genetically modified ingredients.

Australian Owned and Operated

Proudly Australian owned and operated, Carol’s delivers natural, local products from here to the rest of the world so everyone can enjoy a lusciously golden tan.

Cruelty-Free

All of Carol’s Beauty Products are proudly cruelty-free and made from ethically derived ingredients. We only ever test our products on willing human Aussie beach bods and never on animals.

Safer and Smarter

Get bronzed results in just 10 minutes in the sun while you enjoy a safe and healthy recommended daily dose of vitamin D under the protection of your usual SPF sunscreen. One bottle of Carol’s costs less than a spray tan, takes less time to apply, and will last longer, too.

Free Shipping

We offer free shipping on all orders and free express shipping for over $60 within Australia so that you can start enjoying your summer glow in no time at all.

Carol's Beauty

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